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Privacy Policy

Freelancer Express is committed to protecting the privacy of users' personal information. Through this Privacy Policy, we explain how user information is collected, used, stored, and protected.

1. Information Collection

We may collect various types of information from users through our website, Facebook page, inbox or other digital platforms, such as:

  • Name
  • Email address
  • Mobile number
  • Business information
  • Necessary payment information

2. Purpose of use of information

The information collected is used for the following purposes:

  • To ensure service provision and delivery
  • To communicate and support with clients
  • To send offers, updates and service-related notifications
  • To improve work quality and maintain records

3. Document collection in special cases

In the following special situations, the National Identity Card (NID) or other valid documents may be requested from the user:

  • In case of changing account or important information
  • During client or account verification
  • If a service is temporarily suspended
  • For the need to provide special or custom services

4. Confidentiality of information

All information provided by the user is stored with complete confidentiality by Freelancer Express. Under no circumstances will the user's personal information be shared with third parties except as required by law.

5. Information Security

We take necessary technical and administrative measures to keep user information secure. However, it is not possible to guarantee 100% security due to the use of the Internet.

6. User Responsibilities

The user is responsible for keeping his account information (email, password, etc.) confidential. Freelancer Express will not be liable for any loss caused by the user's negligence.

7. Legal Rights

If any user violates the Terms & Conditions or Privacy Policy of Freelancer Express, then Freelancer Express reserves the right to take legal action using the information provided by the user, if necessary, in accordance with applicable law.